Uber Instructed To pay A Fine Of $1.1 Million For Discriminating Against A Blind Woman And Her Guide Dog

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A Californian resident identified as Lisa Irving has allegedly been discriminated against by drivers of taxi hailing company, Uber.

However, a Court has ruled that the company’s drivers discriminated against a blind woman and her guide dog on more than a dozen separate occasions.

According to Lisa’s Attorney, Lisa said she has been discriminated against or denied rides 14 times in 2016 to 2018.

Lisa said:

“I felt demeaned, humiliated, devalued, embarrassed, angered, frustrated and violated,” 

She also stated that the denial from this drivers also attributed to her separation from her employer.

“I felt demeaned, humiliated, devalued, embarrassed, angered, frustrated and violated,” 

According to the Arbitrators cost she has been awarded $324,000 in damages and more than $800,000 in attorney fees and court costs.

Uber on the other hand, stated that it is not responsible for its drivers’ violations of the Americans with Disabilities Act (ADA) because they are independent contractors, but the Arbitrator shut down the claim saying that Uber is responsible for the conduct of it’s employees or independent contractors as it has a contractual relationship with its drivers.


“Whether its drivers are employees or independent contractors, Uber is nonetheless subject to the ADA as a result of its contractual relationship with its drivers,”

An Uber spokesperson said:

“We are proud Uber’s technology has helped people who are blind obtain rides and regret Ms. Irving’s experience. Drivers using the Uber app are expected to serve riders with service animals and comply with accessibility and other laws, and we regularly provide education to drivers on that responsibility. Our dedicated team looks into each complaint and takes appropriate action,” the company said in a statement.

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“Uber is liable for each of these incidents under the DOJ interpretation of the ADA as well as due to Uber’s contractual supervision over its drivers and for its failure to prevent discrimination by properly training its workers,” 

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