Mr Felix Ofulue, Head of Corporate Communications in a statement signed by him made it known on Friday that the electricity distribution company would kick off with the implementation of its revised electricity tariff from July 1.
“This is in line with our Performance Improvement Plan (PIP) across the entire network in the coming months and years.”
“The different service levels to all categories of electricity consumers will also be accompanied by a change in tariff which has taken into cognisance changes in macroeconomic indices in the country.
”This will enable all the market players (Generation, Transmission, Distribution, and gas suppliers) in the Nigeria Electricity Supply Industry cover cost of their operations and ensure improved service delivery.”
“For the purpose of customer classification, customers will now be categorised into maximum demand customers (MD) and non-maximum demand (Non-MD) customers, and will no longer be the usual residential, commercial and industrial customer classes.”
“All customers have now been clustered into different bands depending on the level of service currently being enjoyed.
” Customers who are in the higher band currently being provided with good electricity supply will be expected to pay the true costs of the services being enjoyed.
“Customers who are within the lower band and are not receiving optimal services will be expected to pay a much lower tariff pending improvements in services and the movement to a higher tariff band reflecting improved service delivery, ”
“In recent times, we have doubled our efforts to realise our objective of metering our unmetered customers within the shortest possible time.
“We also note that complaints resolution by customers have been a concern in the past but this is set to improve as we move forward with this new tariff regime”