NAHCON, National Hajj Commission of Nigeria has revealed its plans to set up desk offices in some Airports.
NAHCON at a meeting with members of the Association of Hajj and Umrah Operators in Nigeria (AHUON) stated that the purpose of the desk offices is ensure that pilgrims are well taken care of.
NAHCON in a statement said:
“They were also briefed on the new desk offices to be opened in some airports. This is happening after seeking and getting approval from the airport authorities. The desk officers will be there to ensure welfare of pilgrims to forestall being treated unfairly and to enforce any policy agreements between pilgrims and their service providers.
“Additionally the desk officers will be at the airports as liaison officers to support tour operators and solve minor problems where manageable.
“It was also resolved that the commission will liaise with Primary Healthcare Agency to reserve COVID-19 vaccines for tour operators’ pilgrims.
“They were also briefed on new data collation system for Umrah pilgrims, review of guarantor charges to N1,000,000 instead of $5000 as penalty for visa violation, withholding of caution deposit and other guidelines.
